How To Send In Your Machine
Before your send in your machine for repair, refer to our Troubleshooting Guide for help resolving most issues. If your detector still needs service, follow these steps.
1. Fill out the form below. After you click “Submit” you will see a page showing the form information. Print that page and include it in the shipping box with your detector.
2. Package your metal detector carefully and ship it to the service center designated for your location (see Service Center Locations). We usually only need the control box, the battery holder, and the coil. It is best not to send the arm cup or rods.
3. Once a detector has been repaired, we will call you and let you know the total cost with shipping. There is an $80.00 flat labor rate plus parts for units that are not covered under warranty. If you have an older metal detector please call 1-800-547-6911 option 1 to get a quote before sending your detector.